CJB Aesthetics Wholesale Ltd Terms & Conditions

Website Use

By accessing or purchasing through this website, you agree to the following Terms & Conditions and accompanying policies.

Return & Refund Policy

If you receive a product that is faulty or incorrect, please do not dispose of the item. Items that have been discarded will not be eligible for a refund or exchange. Contact us immediately for guidance on the next steps at cj@cjbaestheticswholesale.co.uk

We only accept returns under the following conditions:

  • The item is defective

  • The item sent does not match your order

Due to safety regulations, we cannot resell returned products once they have left our premises, even if unopened. Therefore, all returns are destroyed.

Refunds or replacements will only be processed where a product is confirmed to be faulty or incorrect.

Delivery Policy

We aim to dispatch all in-stock items on the same working day for next working day delivery if your order is placed before 3pm Monday–Friday. Orders placed after this time may be processed the following business day.

Saturday or Sunday deliveries must be ordered by 3pm Friday. Deliveries to Scotland, Wales, and Northern Ireland may require an additional 1–2 business days.

Tracking information is provided in your confirmation email. Once your order has been dispatched, it becomes your responsibility to track the parcel. For tracking or delivery concerns, please first contact the courier using your tracking number. If further support is required, email: cj@cjbaestheticswholesale.co.uk

Customs & Charges: Customers are responsible for any customs fees or import duties that may apply in their country.

We do not guarantee next-day delivery and do not refund shipping fees for delays caused by the courier.

Any applicable import taxes or duties are the sole responsibility of the buyer.

Lost or Undelivered Parcels

CJB Aesthetics Wholesale Ltd uses trusted couriers such as DPD, but we are not liable once parcels are marked as delivered by the courier.

If you’re not home, and no safe location is arranged, the parcel may be left at your doorstep. You accept full responsibility for loss or theft if you are not present to receive delivery.

Refunds or replacements for lost parcels will only be issued following a full courier investigation and after required documentation (e.g., denial of delivery forms) is completed by you.

Website Use – Viruses & Misuse

We do not guarantee that our website will be secure or free from bugs, viruses, or malicious software.

You are responsible for your own anti-virus and security software.

You must not:

  • Introduce malware or attempt to hack this site.

  • Perform denial-of-service attacks.

User-Generated Content

Any blogs, forums, or media posted by users on this site are not endorsed by CJB Aesthetics Wholesale Ltd. If you have a concern about content shared by users, contact us directly.

Website Content

The content on this site is for general information only and should not be taken as advice. Always seek professional guidance before taking action based on site content.

We do our best to keep information up to date but offer no guarantee of completeness or accuracy.

External Links

Links to third-party websites are provided for convenience. We are not responsible for the content or policies of external sites

Marketing Communications

You may receive occasional marketing communications from us based on your purchase history. You can opt-out at any time.

Professional Use Only

use of This website is intended strictly for licensed, trained, insured, age verified professional clinicians and beauticians in the aesthetics industry.

CJB Aesthetics Wholesale Ltd – Privacy Policy

Effective: JUnE 2025

1. Introduction

This Privacy Policy describes how CJB Aesthetics Wholesale Ltd collects, uses, and protects your personal information in line with UK GDPR and the Data Protection Act 2018.

By using our website (www.cjbaestheticswholesale.co.uk), you agree to the practices described in this policy.

2. Data Controller

CJB Aesthetics Wholesale Ltd is the data controller responsible for your personal information.

3. What Data We Collect

We may collect:

a) Information You Provide

  • Name, contact details, delivery addresses

  • Login credentials, order history

  • Payment data (processed securely; we do not store full card details)

b) Data Collected Automatically

  • IP address, browser type, device type

  • Site usage statistics and cookie data

Cookies are used to improve your experience. You can manage them via your browser settings.

4. How We Use Your Data

We use your information to:

  • Process and deliver orders

  • Communicate with you about your account or order

  • Improve our services and user experience

  • Prevent fraud and comply with regulations

5. Legal Basis for Processing

We process your data on the following bases:

  • Consent – For marketing communications

  • Contract – To fulfil orders

  • Legal Obligation – For compliance

  • Legitimate Interest – Business operations, site improvement

6. Data

We only share your data when necessary:

  • With service providers (e.g. couriers, payment processors)

  • If required by law

  • During a business sale, merger or acquisition

7. Cookies

We use cookies to personalise content and analyse traffic. You can disable cookies in your browser settings.

8. Data Retention

We retain your data as long as necessary for business and legal reasons. When no longer needed, your data will be securely deleted or anonymised.

9. Data Security

We apply appropriate technical and organisational security measures, but no system is completely immune from risk. Always use secure networks when sharing personal data.

10. Children’s PrivacY

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

11. Your Rights

you have the right under GDPR law to;

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Port your data to another provider

To exercise your rights, email us at: cj@cjbaestheticswholesale.co.uk

12. Updates

We may update this policy from time to time. The latest version will always be available on our website.

13. Contact Us

For any privacy or policy questions, contact:

Cj@cjbaestheticswholesale.co.uk